A user with a reseller role can create customers associated to the resaller, create reports and set users as customer admins. They are not able to manage other users. Only accounts with reseller roles can have this user role. Reseller accounts can have a customized messaging home and support pages. For more information, get in touch with our support team.
An administrator can create and manage sub accounts and users and generate reports for all sub accounts. Users with administrator roles are not able to send messages.
A user can send messages and generate reports of the sub account it belongs to.